Contact Us
We’d love to hear from you. Whether you have a question, feedback, a correction to a review, or a partnership enquiry, here is how to reach the WelcomeBonus.co team. We read every message and aim to point you to the right place quickly.
Who to Contact
| Department | Best for | |
|---|---|---|
| General enquiries | info@welcomebonus.co | Questions, feedback, reporting outdated info on a review or bonus. |
| Partnerships & business | partners@welcomebonus.co | Affiliate, advertising, and other business enquiries. |
Before You Contact Us
Please note that WelcomeBonus.co is an independent review and information site. We are not a casino operator. We cannot:
- Access, verify, or manage your account at any casino.
- Process deposits, withdrawals, or pay out winnings.
- Apply bonuses to your account or change bonus terms.
- Resolve disputes between you and an operator.
For account, payment, or bonus issues, please contact the casino’s own customer support directly. If you have a complaint about an operator, your licensing authority can also help.
Frequently Asked
| Question | Answer |
|---|---|
| Do you run a casino? | No. We review casinos and list bonuses, but we don’t operate one or take bets. |
| A bonus on your site has expired. Can you fix it? | Offers change often. Email info@welcomebonus.co and we’ll update it. |
| How do you choose your ratings? | See our How We Rate Casinos page for the full method. |
| I need help with gambling. Where do I go? | See our Responsible Gambling page for free, confidential support. |
Response Time
We aim to reply to all messages within a few business days. Thank you for your patience.